Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you use our services, request quotes, or create an account, we may collect:

• Name, email address, and phone number
• Business name and address
• Delivery addresses and site locations
• Payment and billing information
• Credit application details (for commercial accounts)
• Tank and equipment information
• Order history and preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and operating system
• Pages viewed and time spent on our site
• Referral source and navigation paths
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide Services: Process orders, schedule deliveries, and manage your account
• Communications: Send order confirmations, delivery alerts, and service updates
• Customer Support: Respond to inquiries and provide technical assistance
• Improve Services: Analyze usage patterns and enhance our website and services
• Marketing: Send promotional offers and newsletters (with your consent)
• Compliance: Meet legal and regulatory requirements
• Safety: Ensure safe delivery and handling of fuel products

3. SMS/Text Messaging

If you opt in to receive text messages from Penley Oil Company:

• We may send delivery notifications, order updates, and service alerts
• Message and data rates may apply
• You can opt out at any time by replying STOP
• We will not sell or share your phone number with third parties for marketing
• Message frequency varies based on your account activity

TCPA Compliance: By providing your phone number and opting in, you consent to receive automated text messages from Penley Oil Company at the number provided. Consent is not a condition of purchase.

4. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and performance
• Deliver personalized content and advertising

You can control cookies through your browser settings. However, disabling cookies may limit some website features.

5. Information Sharing

We may share your information with:

• Service Providers: Payment processors, delivery partners, and IT service providers
• Business Partners: Suppliers and manufacturers for order fulfillment
• Legal Requirements: Law enforcement, regulatory agencies, or as required by law
• Business Transfers: In connection with mergers, acquisitions, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL encryption for data transmission
• Secure servers and data storage
• Access controls and authentication
• Regular security audits and updates

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing emails or text messages
• Cookies: Manage cookie preferences through your browser

To exercise these rights, contact us at info@penleyoil.com or call (405) 235-7553.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: